Our Policies

Privacy Policy for Grateful Paws
This privacy policy as described below is to inform our customers how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you place an order or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features solely to quickly process your transactions.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
We do not use cookies for tracking purposes.
Third-party disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.
Third-party links
We do not include or offer third-party products or services on our website.

Refund / Return Policy

By making a purchase you are admitting that you are 18+ years old and are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician/veterinarian before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding of the present status of CBD (cannabidiol) products. Please email gratefulpawscbd@gmail.com if there are any issues with the product you received and we are more than happy to speak with you. Please note that all sales are final. Damaged products will be replaced.

Disclaimer

The products and statements contained herein have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease.

Our products are not intended to diagnose, treat, cure or prevent any disease or ailment. Grateful Paws assumes no responsibility for the improper use of these products. We recommend consulting with a qualified medical doctor or physician when preparing a treatment plan for any and all diseases or ailments. Grateful Paws does not make any health claims about our products and recommend consulting with a qualified medical doctor or physician prior to consuming our products or preparing a treatment plan. It is especially important for those who are pregnant, nursing, chronically ill, elderly or under the age of 18 to discuss the use of these products with a physician prior to consuming. You must be 18 years or older to visit this website and/or purchase Grateful Paws CBD products. The information on our website is intended to provide general information regarding our products and is not to be construed as medical advice or instruction. The Federal Food, Drug, and Cosmetic Act requires this notice.